Creators

Help for creators

  • What is Bitski for Creators?

    If you're thinking about signing up for Bitski for Creators, we think that's super cool. Here's an overview of what y...

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  • How do I publish an NFT on Bitski?

    You can publish a product (we call NFTs "products") in a few easy steps.   1. Get your art file (image, animation, mp...

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  • What specs should I keep in mind when designing my NFT?

    Primary NFT Image (include even if the NFT is a video) 10MB Max size PNG, JPG or GIF Primary NFT Video 50MB Max Si...

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  • My product went live! I didn’t mean to publish it, what can I do?

    Accidents happen! With Bitski’s creator portal, you can always hit “Pause” on your product even when it’s live and it...

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  • Why is my NFT product not saving?

    Your NFT product may not be saving if the following items have not been filled in:  Your Primary NFT Media Assets Pl...

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  • I want to update my metadata, what do i do?

    It's easy to update your metadata at any time! Just log into creator.bitski.com and click the product you want to edi...

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  • I want to burn my NFTs, what’s the process for this?

    We do not allow our creators to burn NFTs, but what you can do is pause your product so that it isn’t for sale on you...

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  • My unlockable content won’t upload, what do I do?

    Make sure the asset for the unlockable content is compatible with what we can support! Check out the asset guidelines...

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  • How can I extend the timer on my auction?

    Even if your product is live and running, you can still adjust the auction end time by logging into your creator port...

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  • Where can I find the emails and wallet addresses of those who bought my NFTs?

    For purchaser details, you will be receiving an email for each purchase made and a general view can be seen in your “...

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  • I noticed a collection made on OpenSea, how can I verify it’s mine?

    If you log in to creator.bitski.com, you’ll be navigated to your creator dashboard. On the left, you’ll notice a tab ...

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  • I haven’t received my royalties, what do I do?

    Please reach out to OpenSea Support with your ETH address and contract ID to request this. This contract ID can be fo...

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  • What are Bitski's content guidelines?

    We want Bitski to be a safe space for both creators and buyers. That's why we have some ground rules in place for ty...

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  • Don't know where to start?

    Don't know where to start?

    Learn with step by step guides

  • Can't find what you're after?

    Can't find what you're after?

    Contact us and we'll get back to you ASAP