My NFT didn’t show up in my wallet yet! Where is it?!

  • Updated

Don’t worry! The way Bitski mints NFTs can vary. Typically an NFT should appear in your wallet in under 30 minutes depending on the activity of the Ethereum blockchain. 

If there is a big queue of NFTs to mint, it can cause  a small lead time. If you bought an NFT but it doesn’t appear in your wallet after 24 hours, please send a message to support@bitski.com with your Bitski wallet address. We’ll be happy to help you out. 👍

If your NFT does not appear in your wallet after the drop is complete and serial numbers are set, it is possible to re-initiate the minting process with serials intact. There is metadata and purchase time information, so don’t sweat! It usually is a quick and easy fix to re-mint the NFT to your wallet. Your patience is appreciated while we work hard to make that NFT show up!  

 

To give feedback about the Bitski Wallet or request new features, please use this link!

 

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