Why can't I see the "Enter" or "Claim" button in the iOS app?

  • Updated


Sorry for the trouble! Here are some troubleshooting tips you can try: 

  • Disable or change your VPN and switch to a stronger Wi-fi network
  • Swap the NFT view from "List" to "Grid" and swipe up to refresh the NFT feed.
  • Fully close and re-open the app within iOS (How to)
  • Update your iOS version to the latest possible

If those don't work for you, please let us know at support@bitski.com (your iOS version, device, and Bitski app version are needed for us to take the bug report and fix the issue!)


For reference, here is a screenshot of a nice and full wallet with a list of NFTs, where a banner of the event and "enter" button shown at the top. 






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